Protecting consumers and
Through its Consumer Code REAL works to ensure the highest standards of protection for consumers of small-scale renewables. In this way, REAL aims to promote the resilience and reputation of the sector.
Our dedicated team works hard to promote and enforce the Code in a robust and even-handed way. With backgrounds in economics, law, trading standards, dispute resolution, customer service, renewable technologies and environmental management, between us, we have a wealth of knowledge and experience available to consumers and installers alike.
What makes the team special is that we truly believe in what we do.
Virginia Graham – Chief Executive
Mark Cutler – Head of Operations
Sian Morrissey - Head of Liaison with Panels
Lorraine Haskell – Panels Manager
Lorraine Haskell – Applications Manager
Aida Razgunaite – Membership Manager
Sarah Rubinson – Complaints Manager
Sumandeep Sohi - Complaints Case Worker
Abena Simpey - Complaints Case Worker
Rebecca Robbins – Complaints Case Worker
Andrea Kourra – Monitoring Manager
Ciaran Burns – Certification Schemes Manager