The REAL Consumer Code is managed by Renewable Energy Assurance Ltd. and sponsored by the Renewable Energy Association.
You can find us at:

Renewable Energy Assurance Ltd (REAL)
2nd Floor
25 Eccleston Place
Victoria
London
SW1W 9NF

To request hard copies of leaflets, please email us on:
leaflets@recc.org.uk

You can find high definition versions of the leaflets in the Members’ Log-in area:
http://www.recc.org.uk/member

You can find high definition versions of the logo in the Members’ Log-in area:
http://www.recc.org.uk/member

To request a reminder of your password, please email us on:
password@recc.org.uk

For queries regarding membership, please email us on:
membership@recc.org.uk

For queries regarding an audit or a compliance check, please email us on:
monitor@recc.org.uk

To log a complaint, please go to:
http://www.recc.org.uk/consumers/how-to-complain

For queries or to provide an update on an existing complaint, please email us on:
complaints@recc.org.uk

For all other queries, please email us on:
info@recc.org.uk

Tel: +44 (0)207 981 0850
Fax: +44 (0)20 7925 2715