Protecting consumers and
The Renewable Energy Consumer Code was set up by the Renewable Energy Association. Our aim is to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes. The Renewable Energy Consumer Code logo is a sign that the company has agreed to abide by the high standards set out in our Consumer Code.
Our members are firms selling or leasing small-scale renewable or low carbon heat or power generation unit who have agreed to comply with the Renewable Energy Consumer Code. This Code is backed by Trading Standards Institute as part of its self-regulation initiative, the Consumer Codes Approval Scheme.
Small-scale heat and power systems enable you to generate energy at home from renewable sources. Technologies for doing this include photovoltaic solar panels, small-scale wind and hydro electricity generating units, ground or air source heat pumps, solar water heating panels, boilers or CHP units fuelled by wood chips or pellets.
Ofgem last week published a document releasing details of the first 1000 applicant’s into the domestic Renewable Heat Incentive scheme (RHI). Just 7 weeks from launch on 9 April 2014. https://www.ofgem.gov.uk/ofgem-publications/88673/whoarethedomesticrhisfirst1000participantsjuly2014v2.pdf The domestic RHI, which has been launched to encourage the install of renewable heat technologies, pays home owners with one of these technologies a tariff based on their heat demand...
Posted: 16 July, 2014
On 13 June 2014 the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 came into force. These regulations make significant changes to the consumer protection legislation governing businesses that agree contracts with domestic consumers in the home. The regulations will replace the Consumer Protection (Distance Selling) Regulations 2000 and the Cancellation of Contracts made in a Consumer's Home or Place of Work (Doorstep Selling) Regulations 2008. They implement the EU Consumer Rights Directive (CRD) adopted in 2011...
Posted: 16 June, 2014