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Renewable Energy Consumer Code

Protecting consumers and
promoting renewables

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If things go wrong

RECC's answers to some frequently-asked questions (FAQs)

RECC has put together a range of answers to questions that we are often asked. We hope you will find it a useful resource.

  • Manufacturers’ obligations
  • Faulty or underperforming systems
  • Offers on ‘add-on’ goods and services
  • RECC membership issues
  • Damage caused by animals or pigeons
  • Independent arbitration
  • Claims Management Companies


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