Through its Consumer Code RECC works to ensure the highest standards of protection for consumers of small-scale renewables. In this way, RECC aims to promote the resilience and reputation of the sector.
Our dedicated team works hard to promote and enforce the Code in a robust and even-handed way. With backgrounds in economics, law, trading standards, dispute resolution, customer service, renewable technologies and environmental management, between us, we have a wealth of knowledge and experience available to consumers and installers alike.
What makes the team special is that we truly believe in what we do.
Virginia Graham – Chief Executive
Aida Razgunaite – Head of Operations
Olivia Furssedonn – Membership Manager
Lorraine Haskell – Head of Independent Panels
Rebecca Robbins – Head of Compliance
Aziz Kallala – Audit Officer
Bernardo Esteves – Compliance Officer
Abena Simpey – Dispute Resolution Manager (maternity leave)
Boris Eremin – Acting Dispute Resolution Manager
Caroline Thomson – Acting Dispute Resolution Assistant Manager
Robert Hinde – Dispute Resolution Case Worker