RECC sets out high consumer protection standards for businesses who are selling or leasing renewable energy generation systems to domestic consumers. RECC is approved by Chartered Trading Standards Institute as part of the Consumer Codes Approval Scheme and is also a TrustMark Scheme Operator.
By displaying the logo RECC Members signal they have agreed to abide by the high standards set out in the Consumer Code, following the consumer journey from start to finish, and in the Bye-Laws. Both the Code and the Bye-Laws dovetail with the Microgeneration Certification Scheme (MCS) installer standards.
RECC members work with a range of renewable technologies from solar photovoltaic (PV) systems, solar water heating systems, ground and air source heat pumps and boilers fuelled by wood chips or pellets. They also work with common 'add-ons' such as battery storage systems, voltage optimisers and i-boost systems.
The latest RECC newsletter can now be downloaded and read below...
Posted: 11 February, 2020
Join the REA and Renewable Energy Assurance Limited (REAL) for the launch of the UK’s first Electric Vehicle Consumer Code for domestic charge point installers! The Electric Vehicle Consumer Code for Home Chargepoints (EVCC), which sets out high standards for businesses who install chargepoints in consumers' homes, will launch on 12 February. There are around 1,000 businesses authorised to install home chargepoints. However, we know that not all consumers have had a good experience when they've installed one...
Posted: 10 January, 2020