Who we are

RECC sets out high consumer protection standards for businesses who are selling or leasing renewable energy generation systems to domestic consumers. RECC is approved by Chartered Trading Standards Institute as part of the Consumer Codes Approval Scheme and is also a TrustMark Scheme Operator.

Our Code

By displaying the logo RECC Members signal they have agreed to abide by the high standards set out in the Consumer Code, following the consumer journey from start to finish, and in the Bye-Laws. Both the Code and the Bye-Laws dovetail with the Microgeneration Certification Scheme (MCS) installer standards.

Latest News:

  • RECC Reinforces its value in the role of Consumer Protection following MCS Update

    RECC reinforces its position as a trusted consumer protection provider, with strong membership reflecting sustained industry confidence amid evolving MCS requirements.As the market becomes more complex, RECC highlights the value of clear, independent safeguards alongside technical standards: spanning sales, contracts, deposits, and dispute resolution.Ongoing investment in the Green Homes Dispute Resolution Service and alignment with schemes like the Boiler Upgrade Scheme demonstrates RECC’s commitment to consumer trust and the highest sector standards...

    Posted: 28 April, 2026

  • RECC Winter Newsletter 2025

    The winter newsletter is now published.You will find articles on the success of RECC’s monitoring in 2024, the positive survey results from consumers taking part in the Electrification of Heat Demonstration Project and information about. MCS’ update to MCS 031: The heat pump pre-sale information and performance calculation.You will also find information about a RECC membership milestone and the upcoming shows we will be attending...

    Posted: 27 February, 2025

Renewable Energy Consumer Code Trading Standards approved code Chartered Trading Standards Institute TrustMark