Who we are

The Renewable Energy Consumer Code was set up by the Renewable Energy Association. Our aim is to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes. The Renewable Energy Consumer Code logo is a sign that the company has agreed to abide by the high standards set out in our Consumer Code.

Our Members

Our members are firms selling or leasing small-scale renewable or low carbon heat or power generation unit who have agreed to comply with the Renewable Energy Consumer Code. This Code is backed by Trading Standards Institute as part of its self-regulation initiative, the Consumer Codes Approval Scheme.

Small-scale renewables

Small-scale heat and power systems enable you to generate energy at home from renewable sources. Technologies for doing this include photovoltaic solar panels, small-scale wind and hydro electricity generating units, ground or air source heat pumps, solar water heating panels, boilers or CHP units fuelled by wood chips or pellets.

Latest News:

  • The EV Experience conference, 7 June

      The Renewable Energy Consumer Code (RECC) is excited to announce that it will be speaking at the REA's event, The EV Experience. It brings together senior stakeholders from the renewables and electric vehicle industries, and investigates what the consumer experience of electric vehicles will be in 2025...

    Posted: 14 May, 2018

  • RECC provides guidance for consumers who take out loans to buy solar PV systems

    RECC is aware that around 2,000 people complained to the Financial Ombudsman Service (FOS) about mis-selling of solar photovoltaic (PV) panels in 2017 alone; and the total number of people affected could be as high as 20,000. Many of these people are looking to reduce their bills, and are often retired or approaching retirement. Typically, they are cold-called, and agree to a visit from a salesman. During the visit they agree to have the panels installed and to take out a loan to pay for them...

    Posted: 10 May, 2018

Renewable Energy Consumer Code Trading Standards approved code TrustMark