The Renewable Energy Consumer Code was set up by the Renewable Energy Association. Our aim is to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes. The Renewable Energy Consumer Code logo is a sign that the company has agreed to abide by the high standards set out in our Consumer Code.
Our members are firms selling or leasing small-scale renewable or low carbon heat or power generation unit who have agreed to comply with the Renewable Energy Consumer Code. This Code is backed by Trading Standards Institute as part of its self-regulation initiative, the Consumer Codes Approval Scheme.
Small-scale heat and power systems enable you to generate energy at home from renewable sources. Technologies for doing this include photovoltaic solar panels, small-scale wind and hydro electricity generating units, ground or air source heat pumps, solar water heating panels, boilers or CHP units fuelled by wood chips or pellets.
RECC has today launched its consumer guide on demand-side response for domestic consumers. The guide explains what demand-side response means and how it works, and lists the sorts of kit in the home that might be part of it. These include smart meters, smart appliances, battery storage systems, electric vehicles that are charged at home and solar PV panels, for example. Typically an 'aggregator' will offer to manage domestic consumers' electricity generation and consumption, offering to sell any net generation back to the electricity supply company...
Posted: 23 October, 2018
The Chartered Trading Standards Institute (CTSI) urges businesses to become a member of the Consumer Codes Approval Scheme (CCAS), which is key to strengthening consumer confidence and protection by adopting more effective methods such as Alternative Dispute Resolution (ADR). CTSI encourages honest businesses to join a Code Sponsor and pledge to follow their code of conduct, signifying their commitment to quality and service beyond basic consumer law...
Posted: 21 September, 2018