The Renewable Energy Consumer Code was set up by the Renewable Energy Association. Our aim is to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes. The Renewable Energy Consumer Code logo is a sign that the company has agreed to abide by the high standards set out in our Consumer Code.
Our members are firms selling or leasing small-scale renewable or low carbon heat or power generation unit who have agreed to comply with the Renewable Energy Consumer Code. This Code is backed by Trading Standards Institute as part of its self-regulation initiative, the Consumer Codes Approval Scheme.
Small-scale heat and power systems enable you to generate energy at home from renewable sources. Technologies for doing this include photovoltaic solar panels, small-scale wind and hydro electricity generating units, ground or air source heat pumps, solar water heating panels, boilers or CHP units fuelled by wood chips or pellets.
The Information Commissioner's Office (ICO) has fined Solar Tech North East, a solar PV company based in Middlesborough, £90,000 for making 74,902 nuisance calls between May and June 2017 to consumers registered with the Telephone Preference Scheme (TPS). The ICO found that Solar Tech North East 'did not screen its calls against the TPS list and has not signed up to use the service despite claiming that it did so'. Further ICO found that Solar Tech North East 'purchased third party data without undertaking any sufficient due diligence'...
Posted: 28 November, 2018
This month's RECC newsletter can now be downloaded and read below...
Posted: 21 November, 2018