RECC sets out high consumer protection standards for businesses who are selling or leasing renewable energy generation systems to domestic consumers. RECC is approved by Chartered Trading Standards Institute as part of the Consumer Codes Approval Scheme and is also a TrustMark Scheme Operator.
By displaying the logo RECC Members signal they have agreed to abide by the high standards set out in the Consumer Code, following the consumer journey from start to finish, and in the Bye-Laws. Both the Code and the Bye-Laws dovetail with the Microgeneration Certification Scheme (MCS) installer standards.
RECC members work with a range of renewable technologies from solar photovoltaic (PV) systems, solar water heating systems, ground and air source heat pumps and boilers fuelled by wood chips or pellets. They also work with common 'add-ons' such as battery storage systems, voltage optimisers and i-boost systems.
Renewable Energy Assurance Ltd (REAL) is aware of a dispute between HIES and MCS over proposed changes to the over-arching MCS Installer Standard MCS 001-1. REAL is not a party to any discussions about this matter. We are therefore not able to comment on the dispute. REAL is committed to working with all parties to drive up standards and to remove complexity from the small-scale renewable certification and approval process, while ensuring that robust consumer protection remains at its core...
Posted: 11 September, 2020
The latest RECC newsletter can now be downloaded and read below...
Posted: 18 August, 2020