RECC sets out high consumer protection standards for businesses who are selling or leasing renewable energy generation systems to domestic consumers. RECC is approved by Chartered Trading Standards Institute as part of the Consumer Codes Approval Scheme and is also a TrustMark Scheme Operator.
By displaying the logo RECC Members signal they have agreed to abide by the high standards set out in the Consumer Code, following the consumer journey from start to finish, and in the Bye-Laws. Both the Code and the Bye-Laws dovetail with the Microgeneration Certification Scheme (MCS) installer standards.
RECC members work with a range of renewable technologies from solar photovoltaic (PV) systems, solar water heating systems, ground and air source heat pumps and boilers fuelled by wood chips or pellets. They also work with common 'add-ons' such as battery storage systems, voltage optimisers and i-boost systems.
RECC is pleased to confirm that its virtual office is up and running. This means that RECC Team members are available to help our members, consumers and stakeholders as usual. Virginia Graham, RECC CEO said today: "Our thoughts are with the directors and staff of our many member organisations who face a time of great uncertainty over the next few months. I would like to assure them that we are here to help in any way that we can. So please do telephone or email us with any queries or suggestions you have. We will do everything we can to respond...
Posted: 27 March, 2020
From Monday, 23 March RECC's new address will be: Brettenham House, 2 - 19 Lancaster Place, London WC2E 7EN. All our email addresses and telephone numbers will remain the same. Renewable Energy Assurance Ltd, the company that administers RECC together with EVCC and four Certification Schemes, is moving to an office close by our current one. We are moving along with our parent company, The Association for Renewable Energy and Clean Technology (REA). Please bear with us if you find it difficult to contact us for a few days while we move office in these challenging times...
Posted: 18 March, 2020