Who we are

The Renewable Energy Consumer Code was set up by the Renewable Energy Association. Our aim is to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes. The Renewable Energy Consumer Code logo is a sign that the company has agreed to abide by the high standards set out in our Consumer Code.

Our Members

Our members are firms selling or leasing small-scale renewable or low carbon heat or power generation unit who have agreed to comply with the Renewable Energy Consumer Code. This Code is backed by Trading Standards Institute as part of its self-regulation initiative, the Consumer Codes Approval Scheme.

Small-scale renewables

Small-scale heat and power systems enable you to generate energy at home from renewable sources. Technologies for doing this include photovoltaic solar panels, small-scale wind and hydro electricity generating units, ground or air source heat pumps, solar water heating panels, boilers or CHP units fuelled by wood chips or pellets.

Latest News:

  • PRESS RELEASE: CTSI urges businesses to consider benefits of ADR

    The Chartered Trading Standards Institute (CTSI) urges businesses to become a member of the Consumer Codes Approval Scheme (CCAS), which is key to strengthening consumer confidence and protection by adopting more effective methods such as Alternative Dispute Resolution (ADR). CTSI encourages honest businesses to join a Code Sponsor and pledge to follow their code of conduct, signifying their commitment to quality and service beyond basic consumer law...

    Posted: 21 September, 2018

  • RECC warns of consumer detriment from closure of Feed-In Tariff Scheme

    RECC has warned of the dangers of widespread mis-selling in the run-up to the proposed date for closing the Feed-In Tariff Scheme to new generators (31 March 2019). Based on RECC's experience of consumer detriment resulting from the major changes to the Scheme in March 2012 and April 2016 RECC has advocated a range of measures which will mitigate the dangers for domestic consumers of mis-selling, shoddy workmanship and fraudulent MID registration that are bound to occur in the run up to the deadline...

    Posted: 16 September, 2018

Renewable Energy Consumer Code Trading Standards approved code TrustMark