We’re pleased to publish the Renewable Energy Consumer Code (RECC) Annual Report 2024/25, showcasing the work we’ve undertaken over the past year to support consumers and strengthen standards across the renewable energy sector...
Posted: 28 September, 2026
RECC welcomes the Financial Times highlighting the importance of domestic renewable energy installers being a member of a Consumer Code. Consumer protection is as important as technical competence and Consumer Codes are essential for getting this right. In 2024/25 only 0.1% of the 350,000 solar PV systems installed by RECC members received complaints. Read the article here...
Posted: 28 September, 2026
RECC reinforces its position as a trusted consumer protection provider, with strong membership reflecting sustained industry confidence amid evolving MCS requirements.As the market becomes more complex, RECC highlights the value of clear, independent safeguards alongside technical standards: spanning sales, contracts, deposits, and dispute resolution...
Posted: 28 April, 2026
The winter newsletter is now published.You will find articles on the success of RECC’s monitoring in 2024, the positive survey results from consumers taking part in the Electrification of Heat Demonstration Project and information about. MCS’ update to MCS 031: The heat pump pre-sale information and performance calculation...
Posted: 27 February, 2025
The Autumn newsletter is now published.There have been several developments in consumer protection and the renewables sector, including RECC's move to adjudication, a new website to provide consumers with impartial and reliable information about heat pumps and draft guidance for Trader Recommendation Platform operators...
Posted: 4 November, 2024
RECC hails success of move to adjudicationIn Summer 2023, RECC made a significant change to its Dispute Resolution Process, transitioning the final stage from arbitration to adjudication. Now, more than a year on, we are delighted with the results...
Posted: 4 November, 2024
The RECC Annual Report provides a detailed snapshot of the work RECC carried out in 2023 – the year we saw a significant increase in applications and membership to the Code. The Annual Report breaks down our activities into Code membership, Monitoring Compliance with the Code, Enforcing Compliance with the Code, and Consumer Complaints...
Posted: 10 October, 2024
RECC and EVCC are excited to participate in Solar and Storage Live 2024 - the UK's largest renewable energy exhibition. Buyers and installers of solar systems from across the globe converge to exhibit their products and services...
Posted: 20 August, 2024
RECC has responded to the Competition and Markets Authority (CMA) consultation on its draft guidance for Trader Recommendation Platform (TRPs) operators. RECC's views are relevant to those operating in the domestic renewable energy sector.RECC has welcomed the CMA's guidance...
Posted: 16 August, 2024
The Summer newsletter is now published.There have been several developments in consumer protection and the renewables sector, including important changes to the Boiler Upgrade Scheme (BUS) to boost demand for heat pumps, Government signalling its commitment to renewable energy and the recognition of installers at the REA awards...
Posted: 12 August, 2024
If you would like to join the Renewable Energy Consumer Code, read our section on how to join.