The autumn newsletter is now published.There have been several developments in consumer protection and the renewables sector, including an increase in the boiler upgrade scheme grants. There are also new consumer guidance documents including guidance on consumers in vulnerable circumstances and a guide to solar panels...
Posted: 6 November, 2023
Rishi Sunak, Prime Minister, has announced that the grants available under the Boiler Upgrade Scheme (BUS) will increase to £7,500 from 23 October. The increased grants will be available for air source heat pumps and ground source heat pumps. RECC welcomes the added incentive the increased grants will provide for homeowners who wish to replace their existing boilers with heat pumps...
Posted: 25 September, 2023
RECC and EVCC are exhibiting at Solar & Storage Live 2023.Solar and Storage Live is the UK's largest renewable energy exhibition. Visitors are buyers and installers of solar systems.The show is on 17 - 19 October, and will take place at The NEC, Birmingham...
Posted: 21 September, 2023
We have updated our Guidance for Members on Consumers in Vulnerable Circumstances. This involved consulting consumer protection experts within the industry, our members and working with the West of England Centre for Inclusive Living...
Posted: 14 September, 2023
The summer newsletter is now published.There have been several developments in consumer protection and the renewables sector, including changes in the Renewable Adjudication Service. There have also been consumer reports on the green heating sector and small-scale renewable energy systems from the Competition and Markets Authority (CMA)...
Posted: 15 August, 2023
The RECC Annual Report describes the huge body of work RECC carried out in 2022 - the year we emerged from the shadow of COVID 19 and started to get back to ‘the new normal’. This was also the year in which the energy crisis saw domestic electricity and gas prices rise dramatically. The effects inevitably turned homeowners to thinking about generating their own heat and power...
Posted: 7 August, 2023
In its response to MCS’s consultation on Scheme Redevelopment, RECC has called for enhanced consumer protection standards in the small-scale renewable sector as a mattery of urgency.In its response RECC particularly questions MCS’s proposal to substitute approved Consumer Code Membership with a tick-box Consumer Duty lacking in any detail or substance...
Posted: 31 July, 2023
On 3 July REAL launched the Renewable Adjudication Service. This now forms the second stage of the RECC Dispute Resolution Process, replacing the independent arbitration service. The Service is provided for us by the Centre for Effective Dispute Resolution (CEDR)...
Posted: 6 July, 2023
A new code of conduct will be created for companies delivering energy flexibility services to domestic and micro business customers. This initiative is part of the HOMEflex project, working in close partnership with the Renewable Energy Consumer Code (RECC)...
Posted: 30 June, 2023
The Spring newsletter is now published. There has been a lot of news regarding the recent updates from Government including the Mission Zero report published by Chris Skidmore MP and the announcement made a few weeks ago on the Government's strategy for net zero, which was lined out at 'Powering Up Britain'...
Posted: 27 April, 2023
If you would like to join the Renewable Energy Consumer Code, read our section on how to join.