Posted: 16 December, 2016. Written by Mark
In July 2015, the Secretaries of State for the former Department of Energy & Climate Change (DECC) (now incorporated into the Department for Business, Energy & Industrial Strategy (BEIS)) and the Department for Communities and Local Government (DCLG) jointly commissioned Dr Peter Bonfield, CEO of BRE, to conduct an independent review of consumer advice, protection, standards and enforcement for home energy efficiency and renewable energy measures in the United Kingdom.
Renewable Energy Consumer Code welcomes Dr Peter Bonfield’s call for a better consumer experience in the retro fit energy efficiency market. In his Review, published on 16 December, Dr Bonfield calls for improvements in industry skills, training, independent advice and redress across the sector. He recognises that, where good practice exists, as it does in the renewable energy sector, it needs to be extended to include the wider energy efficiency and low carbon sector.
RECC contributed in large part to all the Review’s work streams. We are pleased that our long-established Consumer Code will be a prototype for the proposed sector-wide Code of Conduct. We will now bring our 11 years’ experience to assist with implementing the Review’s proposals throughout the wider sector. In this way, we hope that consumers can have confidence in the wider sector and engage positively with it.
The full report is available here.