Who we are

RECC sets out high consumer protection standards for businesses who are selling or leasing renewable energy generation systems to domestic consumers. RECC is approved by Chartered Trading Standards Institute as part of the Consumer Codes Approval Scheme and is also a TrustMark Scheme Operator.

Our Code

By displaying the logo RECC Members signal they have agreed to abide by the high standards set out in the Consumer Code, following the consumer journey from start to finish, and in the Bye-Laws. Both the Code and the Bye-Laws dovetail with the Microgeneration Certification Scheme (MCS) installer standards.

Latest News:

  • RECC Autumn Newsletter 2023

    The autumn newsletter is now published.There have been several developments in consumer protection and the renewables sector, including an increase in the boiler upgrade scheme grants. There are also new consumer guidance documents including guidance on consumers in vulnerable circumstances and a guide to solar panels.In this newsletter, you will find news including:RECC team members attend Solar & Storage Live 2023Government delays ban on new gas boilers by 10 yearsMCS confirms plan for scheme developmentWe trust you will enjoy reading this autumn edition...

    Posted: 6 November, 2023

  • RECC welcomes increased BUS grants

    Rishi Sunak, Prime Minister, has announced that the grants available under the Boiler Upgrade Scheme (BUS) will increase to £7,500 from 23 October. The increased grants will be available for air source heat pumps and ground source heat pumps. RECC welcomes the added incentive the increased grants will provide for homeowners who wish to replace their existing boilers with heat pumps. However, RECC regrets that grants available for biomass boilers, available for off-grid properties for which heat pumps are unsuited, will remain at £5,000...

    Posted: 25 September, 2023

Renewable Energy Consumer Code Trading Standards approved code Chartered Trading Standards Institute TrustMark