Posted: 20 October, 2014. Written by Mark
RECC has published its 2013 Annual Report today. It has been produced for the Trading Standards Institute (TSI) who, through its Consumer Code Approval Scheme, is the body responsible for approving RECC.
The 35-page report sets out in detail all of RECC’s activities during the calendar year 2013 under the following headings:
• membership and the wider sector
• governing the Code
• promoting the Code
• monitoring compliance with the Code
• enforcing compliance with the Code
• resolving complaints in respect of Code members
• resourcing the RECC team
• looking ahead.