Company's membership details
Please note that RECC can only deal with complaints about companies that are members of RECC.
If the company is a current RECC member, click on ‘yes’ and select their name. You can check whether a company is a current member by searching here.
If the company is not a current member, click on ‘no’ and provide their full details. If the company is a former RECC member, in some circumstances assistance can be provided through our Dispute Resolution Process. More information will be provided when your complaint form and documents have been reviewed.
If the company is a non-RECC member, your complaint will be logged as feedback. Alternatively, if the company is a member of another consumer code, we will provide their contact details for you to contact them directly.